I cannot access the payment pages

After you have selected your itinerary, the following page asks you to:

• choose how you want to retrieve the tickets

• enter your complete contact information

• tick the general terms of sale box

• click on the "confirm my order" link

On the following page, you enter a secure area (HTTPS) since you must enter the bank information that is required for the on-line payment.

If you cannot access this secure page (https):

From your place of work:

Check with your network administrator that you are authorised to make on-line payments.

From your home:

Check your security settings in the corresponding menu, according to the browser that you use.

Examples:

With Internet Explorer: in the "Tools" tab, select the "internet options" menu then the "security" tab and tick the "default level" box.

With Mozilla Firefox: in the "Tools" tab, select the "options" menu.

In the "advanced" section, check that the "security" options are ticked.