My e-ticket won't print. What should I do?

The e-ticket can be printed on a laser or ink jet printer.

Your e-ticket is in PDF format. To read it, you need to download Adobe Acrobat Reader (version 7.0 or later). If you have not yet installed this software you can do so free of charge by clicking here.

Make sure the print quality is good (the bar-code must be legible).

If you have any difficulties, please call Customer Services between 8am and 8pm Monday to Saturday on 0905 0540221 (call charged at £0.57 per minute) or send us a message.