I am unable to create the image of my printed tickets (surname, first name, date of birth)

In order to print your train ticket, you must choose the option “print at home” at the time of reservation.

 1) To access your file, you can do any of the following:

Click on the link “print your ticket” in your confirmation email.

Click on the Reservation button on the homepage and select “Manage my orders“ from the drop-down list.
 
2) Obtain the 6-character long reference number and the name used at the time of ordering.
 

3) State the surname / first name / date of birth or each passenger and validate.

Please follow the same procedure for an ®iDTGV and ®iDNIGHT ticket.

The printed ticket that you are issued is non-exchangeable and non-refundable.

Your tickets are created in PDF format.  You can print them as many times as you wish as long as your computer has Acrobat Reader.