TGV Lyria: the Swiss train

The Lyria TGVs open wide the doors of Switzerland.

Choose for comfort to discover the most beautiful Swiss cities or reach the ski stations in no time with the Lyria des Neiges TGV or the shores of Lake Geneva in summer with the Lyria d’été TGV.

The main assets

Bar coach on all the TGV Lyria with snack bar: breakfasts, sandwiches, hot meals, salads, hot or cold drinks, sweets.
A catering service at your seat provided by the Compagnie des Wagons Lits is offered to the 1st class passengers on the lines Zurich-Basel-Paris, Lausanne-Paris and Bern-Paris. Breakfast, lunch or dinner, formulas (first course+meal or meal+dessert) are offered to you. This catering service at your seat can be booked and paid simultaneously to the TGV Lyria ticket, or directly on board of the train.
Free daily papers in 1st class (except Geneva - Paris): Tages Anzeiger or Basler Zeitung at departure of Basel and Zurich, Le Temps or Der Bund on departure of Bern and Lausanne and Le Figaro or Le Monde when departing from Paris.
The 1st class coaches are fitted with power contacts 220V on the line Bern/Lausanne-Paris, Paris-Zurich and on the Duplex material between Paris and Geneva.
Commercial speed of 320 km/h on the Paris-Zurich line,
A more modern environment with interior design designed by Christian Lacroix on the line Zurich-Paris,
The 1st class passengers can benefit from the service "Booked Taxis" on the TGV Lyria going to Paris, from Monday to Sunday (except the 9274 of Sunday evening).

Destinations and journey times

A few destinations	Best journey time	Frequency / day	Journey « via »
Paris Gare de l'Est > Basel	3h20	Up to 4 returns daily	Via Strasbourg, Colmar and Mulhouse
Paris Gare de Lyon > Geneva	3h20	Up to 7 returns daily	Via Mâcon Loche TGV*, Bourg-en-Bresse and Bellegarde
Paris Gare de Lyon > Lausanne	3h48	Up to 5 returns daily	Via Dijon, Dole, Mouchard, Frasne and Vallorbe
Paris Gare de L’Est > Zurich	4h30	Up to 3 returns daily	Via Strasbourg, Colmar, Mulhouse and Basel
Paris Gare de Lyon > Bern	4h30	Up to 2 returns daily	Via Dijon , Frasne, Pontarlier and Neuchâtel

*On the TGV Lyria 6576, 6577 and 6585.

The tariffs have specific exchange and refund conditions and apply to all the TGV Lyria, including those departing from or going to the intermediary stations. If the exchange of a ticket before the departure time is authorised by the tariff, no charges are payable.

Exchange terms

Where:

In any SNCF station or shop or the travel agency where you bought your tickets.

Under which conditions:

Most of the TGV Lyria tickets may be exchanged or refunded in conformity with the conditions of the various travel formulas.

Conditions for refund

You have bought your ticket on www.tgv-europe.com

You are in France: Confirm your seat availability before the departure of your train, SNCF shop or on 36 35 (0.23 €/min) : you will avoid a fee. As soon as the booking has been cancelled, return your ticket to the SNCF customer relations service (address below).

You are outside France: Confirm your seat availability before the departure of your train in a CFF, SNCB, NS, CFL station or SNCF shop: you will avoid a fee. As soon as the booking has been cancelled, return your ticket to the SNCF customer relations service.

TGV Europe
Customer service
BP 10012
B-1060 Brussels 6

Don't forget to indicate all your bank details in international format (IBAN and BIC code). Incomplete applications will not be processed.

You have bought your ticket at a travel agency:

If you bought your ticket in a travel agency: contact the agency that issued your ticket.
Under which conditions: The Lyria tickets are exchangeable :

by 100 % before departure and by 50% after departure and up to 60 days after the planned date of travel, if you hold an Adult, Child, Wheelchair user ticket.
by 100 % before departure for the Youth, Senior, Baby Pass and Leisure (return) tickets.

Guaranteed time promise

If a delay of at least 30 minutes is recorded on the journey of the TGV Lyria (for a journey of at least 100 km) a compensation equal to one third of the total value of your ticket can be paid out to you, in the shape of Bons Voyages*.

To obtain this compensation, you only need to complete the envelope « regularity » that you were given at the end of the journey and insert your original ticket, then post the envelope without stamp, without letter and 45 days after the travel date at the latest.

If you have not received this envelope, send your original tickets:
For the tickets bought on TGV-europe.com or in France
SNCF Régularité
F-31960 TOULOUSE Cedex 9
France

For tickets bought in Switzerland
SBB Kundenbeziehungen und Services
Brückfeldstrasse 16
CH-3000 Bern 65

* However, if the delay results from a exterior cause from the SNCF or the CFF (characterised act of malevolence, demonstration of persons outside the SNCF, obstacle on the tracks…), this commitment does not apply.
*** Prices from, for a single ticket in 2nd class. Non-exchangeable, non-refundable ticket. Subject to availability.