TGV: the high-speed train

The TGV will take you to more than 60 destinations in France at a speed of 300 km/h.

Forget traffic jam, check-ins, endless transfers: this superb train is the most practical and fastest way to reach your TGV destination. Travel between cities in unrivalled comfort and arrive relaxed at your destination, ready to take full advantage of your stay.

Destinations

The network: by TGV you are only a step away from the 4 corners of France today 230 destinations by TGV including

Lille <-> Bordeaux from 22€*
Paris <-> La Rochelle from 22€*
CDG Airport <-> Lyon from 22€*
Paris <-> St Pierre des Corps from 22€*
Lille <-> Paris from 17€*

400 trains ensure 650 commercial daily journeys at an average speed of 300 km / h.

*Prem’s Prices for a single outward journey in 2nd class in normal periods, mandatory advance booking and tickets available subject to the limited seats at this tariff. Non-exchangeable, non-refundable tickets.

The main assets, tariffs and conditions

TGV, a journey for all, an offer for everyone
Leisure Travel : more small prices and a la carte services

Leisure and weekend tariffs:
With the Leisure tariffs, valid for all without age distinction, you can obtain freely exchangeable and refundable tickets up to the day before departure, at always attractive prices. Nothing is simpler:

the longer you anticipate your journey, the best prices you get
and you can also benefit from advantageous « week-end » prices, by buying your ticket on the days before your departure for your return travel on Saturday or Sunday, or including the night from Saturday to Sunday at the location (subject to available seats).

Prem’s Tariffs :
Benefit from the lowest prices with the Prem’s tariffs. Grab the Prem's bargains all year round:

by being amongst the first to book your ticket up to 90 days before your departure or by travelling outside peak periods: from 17€* by TGV
and benefiting from special offers like regular promotions or the Good Plans on the Net (offer exclusive to the internet)

Discount cards :
With discount cards, 12-25, Escapades, Senior or Child +, you are sure to always pay less than a passenger without card, with a guaranteed 25%* discount even at the last minute.

*Discount calculated outside additional payable services, on the Standard Leisure tariff, applicable to national traffic and the national part of some international journeys

Additional services :
Benefit from additional à la carte services to make your journey (including before and after travel) even easier :

Résa Parking week-end: rendez-vous at the station with your own vehicle without worrying about parking.
Luggage at home: your luggage or packets are picked up and delivered where you wish in 24h.
Trains + hotel: book your hotel at the same time as your train ticket.

TGV PRO: a new offer specially designed for professionals

Discover the TGV Pro offer designed to facilitate your professional travel: Efficiency, comfort, flexibility with easy exchanges and a la carte services: 1st pro space, taxi booking, motorcycle booking, and catering service in your seat.

Super flexibility for the TGV Pro ticket
Dedicated contact points
Exclusive advantages (In station: access to Great Traveller lounges (Service Counter). Onboard: 1st pro space, catering service in your seat, Resa Taxi Pro service
Tailor-made services to smoothen pro travel (Résa Parking Pro, taxi booking, motorcycle booking with driver, Résa Bureau Pro, car hire with Avis, hotel booking with Accor)
Loyalty programme Great Travellers

TGV, comfort and services for all

On board
TGV seats were designed for your wellbeing. You enjoy optimal comfort with adjustable seats with headrest, folding tables, footrest and individual reading lamp. In 1st class and on some TGV, electric plugs allow you to connect your computer or mobile phone.

Bar car TGV :
The bar menu regularly changes. Balanced and varied, adapted to all tastes, it offers hot meals, set meals and an extensive drinks selection. Our trains are also fitted with automatic dispensers with a wide choice of cold and hot drinks, snacks and sweets.

Office spaces :
Two office spaces with electric plugs are available on 2^nd class platforms in the coaches with new Lacroix interior. They will enable you to work with 2 or 3 persons in a special space, to prepare a meeting and to connect your computers and mobile phones.

Family spaces and nursery :
Teach your children to appreciate travel! The TGV Family spaces offer four facing seats isolated from the rest of the coach with a half wall in glass. The seats of the chairs can be lifted and the foldable central tables provide a larger playing space and the seat tables become playing tables to keep the children occupied during the journey (only in the new TGV interior). The nursery at proximity of the Family spaces is fitted with a nappy changing table and a bottle warmer.

Installations for mobility impaired travellers :
In the 1^st class of every TGV a special space is reserved to people in wheel chairs. This space is accessible by booking with a 2^nd class ticket.

Exchange and refund terms

Exchange terms

Where : in all the SNCF stations and shops

Conditions for refund

You have bought your ticket on www.tgv-europe.com

You are in France: Confirm your renewed seat availability before the departure of your train, at the station, SNCF shop or on 36 35 (0.23 €/min) : you will avoid a fee. As soon as the booking has been cancelled, return your ticket to the SNCF customer relations service (address below).

You are outside France : Confirm your renewed seat availability before the departure of your train in a Rail Europe -SNCF shop or swap your ticket in a CFF,SNCB, NS or CFL station: you will avoid a fee. As soon as your booking is cancelled, please return your ticket to the SNCF customer relations service.

TGV Europe
Customer services
BP 10012
1060 Brussels 6 Belgium

Don't forget to indicate all your bank details in international format (IBAN and BIC code). Incomplete applications will not be processed.

Under which conditions :

For Leisure tariffs
The Leisure tickets and the tickets linked to discount cards or social rates are exchangeable and refundable and refundable until the day before departure - free of charge.

On the day of travel, they are exchangeable and refundable with a fee per person per journey: of 3€ for tickets linked to discount cards or social rates, and 10€ for tickets of a value lower than 20€.-, this fee is 50% of the ticket value) for tickets at the Leisure tariff. This fee is only applied once for journeys including one or more connections.

After the departure of the train the tickets are non-exchangeable and non-refundable.
For TGV PRO tickets
A super flexible TGV PRO ticket: you can exchange your TGV PRO ticket, free of charge, until the departure of the train and even up to 1 hour afterwards only at the departure station.
The refund is total until departure. Finally, your ticket is exchangeable or refundable with a 50% deduction up to 60 days after departure of your initial train.

Guaranteed time promise

Has your TGV reached its destination more than 30 minutes later than the planned TGV time, for a journey of or superior to 100 km ?

If the delay is imputable to the SNCF*, a compensation in the shape of a «Bon Voyage» is offered to the passengers. It represents one third of the price of the TGV train ticket. The amount of the compensation cannot be less than 4.60 €**.

To receive this compensation :
Complete the envelope «regularity» available when you get off the train, insert the original ticket. Mail it (postage paid in France).

*This commitment is invalid if the cause of the delay is not imputable to the SNCF (characterised act of malevolence, demonstration by persons not belonging to the SNCF, obstacle on the tracks ...).
**Prices valid at 01/07/04.